Public engagement training is not about spin. It is about strengthening democratic dialogue. In a climate where public trust in institutions is fragile, strong communication leadership makes a measurable difference.

This highly practical one-day course equips councillors and senior leaders with the skills, confidence and techniques to engage effectively with residents, stakeholders, and the media, particularly when facing challenge or scrutiny.

The training is interactive, scenario-based and tailored to the issues facing your authority, such as housing and planning decisions, social care, regeneration and climate commitments.

This course will ensure that your councillors and executives can explain complex policies, manage strong public opinion, and communicate clearly across public meetings, social media and local press, strengthening democratic leadership.

They learn how to demonstrate leadership and protect your reputation during public meetings. Public meetings can be recorded and shared online within minutes and social media can amplify criticism quickly. We show how to demonstrate strong leadership, develop effective listening skills and keep cool at times of potential conflict or when being pushed for an immediate comment.