Magic of Three

In our media training courses we tell people to have three facts to use in an interview. Three is a magic number, not too few not too many. It is part of the human psyche and it works well. Make more than three points and your audience is likely...

Local Government Gets Its Own Social Media Network

In May 2011 local government gets its own social media site called KnowledgeHub. The idea is that local government can work more efficiently by sharing information and advice between departments and areas across the country. The interface will...

10 to 1 It’ll Damage Customer Trust

In the last couple of days the joke has been on Tesco, with the punchlines trotting out clever one-liners based on the ‘high Shergar content’ of their burgers or warning punters that ‘theyrrrrrrre off!’ Behind the banter two facts are clear. The...

One Dead King = One Live PR Campaign

Archaeologists from the University of Leicester have quite literally worked their fingers to the bones to solve the 500-year-old mystery surrounding the final resting place of Richard III. In this case, the media – and social media – has run...

#long-arm-of-the-law

With the advent of social media and twitter in particular it seems the long arm of the law is stretching ever-further into the ether. High profile tweets that are at best #stupid and at worst #illegal populate the news. Recently-introduced...

Case Study: Media Training in Local Government

The Client: The Association of North East Councils Professionalism, excellence and commitment are the three words that most spring to mind from the feedback we’ve received from those who have participated in, and benefited, from your highly...

First Aid Now or Postmortem Later

Following intense debate, politicians have recently taken a scalpel to the NHS, but whether this is cosmetic surgery or a life-saving operation remains to be seen. With £65 billion of NHS funding flowing through the arteries of 211 Clinical...

Expect the Unexpected (And Plan For It)

Without warning the lives of innocent, ordinary families have been devastated. The legacy of the Boston Marathon bombings feels particularly cruel and unnecessary, with three killed and many of the 180 injured or maimed being avid sportsmen and...

Horse a la prince

Your Royal Reputation – And How To Preserve It In this fast turning media world reputations are won and lost overnight. With the spotlight last week on doping issues at one of the world’s best known horse racing stables, it was a matter of hours...