“Hello, my name is….”

Effective communication isn’t rocket science. We all know you never get a second chance to make a first impression. It’s not just about your next job interview, blind date or even TV interview, it’s about making human connections and building trust from the outset. Dr...

Facebook and Beyond

How doctors are using new technology and social media Are GPs surgeries a thing of the past? That’s the key question being asked following the recent Health Department report, Digital First, that looks to replace the homely GPs’ surgery with a ‘virtual clinic’ system...

Too Terrified To Tweet

Many councils have been engaging with Social Media at a corporate level for several years and have recognised its growing importance in communicating with residents and visitors. Some are just using Twitter to promote news releases, events and updates, such as severe...