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Sales Skills 

Courses and Products in This Section

Fast Track to More Customers in an hour

One hour to make contact with potential customers and take action.

 

Essential Sales Skills

This one day course will allow you to generate truly effective customer relationships

 

Negotiation Skills Masterclass

Develop a win-win strategy that allows you and your customers to get what you want.

 

Assertiveness Skills

Assertiveness is not to be confused with aggressiveness, it is simply standing up for your individual rights while respecting the position of others.

 

Managing Your Time

Your time is your most valuable resource both personally and at work. Make the most of your time by managing it and removing time wasting things.

 

Management in Service Environment

Managing in a service environment requires special skills to effectively monitor performance and feedback effectively to the team members.

 

Handling Difficult Customers

Even when you do your best some customers will have problems or complaints. Dealing with them effectively can make them loyal customers and save you headaches.

 

Effective Service Skills

This course gives delegates an understanding of what constitutes effective service and the tools to deliver it.

 

Proactive Service Skills

By exploring customer needs more deeply and building on existing relationships both profitability and satisfaction can be increased.

 

Sales Master Class

This two day course will take your selling skills to new levels, revitalising your business and getting more from your customers

 
 
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