(CC) licensed:wolf1963

Using a natural influencing style

This two day course will take your selling skills to new levels, revitalising your business and getting even more ?bang for your buck? from new and existing customers.

During the course you will learn

• How to develop rapport effortlessly
• How to read verbal and non verbal communication effectively
• How to be assertive with even the most difficult customers
• How to use your natural influencing style to crate win-win scenarios
• How to plan a sales call or meeting
• How to identify a customer?s motivations
• How to construct a sales call or meeting using a world famous sales model
• How to handle objections
• How to close assertively and effectively
• How to manage customer relations for ongoing success.

The course is highly interactive with plenty of time for role plays and questions about the theories and models involved. Your sales people will leave the course with a definitive action plan and ongoing support from our expert trainers.